INTRODUCING THE DRIVING COMPONENTS OF UX
The CXSA User Experience (UX) Certification curriculum is designed to give you immediately usable skills and capability that translates into differentiated business value. Build value, accelerate your career and make an immediate difference.
We cover the evolving practices that make-up core & differentiated approaches to UX:
A 2-day face-to-face programme designed to introduce and familiarise all the key stages of the UX Design process. You will learn the fundamentals of UX strategy, research, information architecture, how to create wireframes and how to build testing strategies.
You will also leave with a series of core techniques which can be used immediately back in the workplace.
WHO IS THIS FOR?
People without prior knowledge and/or experience in User Experience.
This programme is designed to build an understanding of the fundamentals of User Experience & apply basic techniques.
WHAT YOU WILL LEARN -Enhanced Skills
A 2-day face-to-face programme where participants build on the core principles from Foundation & are equipped with core skills that drive successful User Experience driven outcomes
These techniques build on best to evolving “next practice” in UX Research, Design & Management.
Who is this for:
All interested in technology and digital change projects, particularly those where the customer journey has a significant digital component.
WHAT WILL YOU LEARN – Enhanced Skills in User Experience
Topics Covered
UX Strategy, Lifecycle & Design tools
User Research & Outcomes
Design framework & advanced techniques
Project management & delivery
A 2-day face-to-face programme where participants build on the core skills & techniques at Practitioner level & learn the critical aspects of building a high-performing User Experience with business impact, clear ROI and value across the whole customer ecosystem.
This Programme gives the delegate advanced skills and methods to lead UX change at any level of complexity and deliver against project, ROI and experience goals.
Who is this for:
Aspiring professionals who are looking to extend their professional
UX capability to deliver a differentiated outcome in complex environments.
WHAT WILL YOU LEARN – Enhanced Skills in User Experience
Topics Covered
Human-Centred Innovation
Strategy Alignment and KPI’s
Building the Business Case
Stakeholder & Customer Recognition
UX Leadership